Returns & Exchanges

At Thread Type, we want you to be completely satisfied with your fit, which is why we offer a 30-day window for returns and exchanges on all unworn garments. Our streamlined process ensures that finding your perfect style is effortless and risk-free.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Place the original items with all tags attached into the reusable shipping bag and affix the pre-paid digital label provided via email.

• 3.
  Drop Off Your Return

  Hand your package to the designated carrier at any authorized drop-off location or schedule a home pickup through our portal.

• 4.
  Receive Your Refund

  Once our warehouse inspects the items, your refund or exchange will be processed within 5-7 business days to your original payment method.